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Return/Exchange policy

We provide return/exchange policy  that will met your expectations, but you must qualify the following:

  1. You can return/exchange your order within 7 days from receiving the order.
  2. The product is not used and in its original condition and all tags cards are not removed.
  3. The product should be returned with the packaging box and be intact and not damaged.
  4.  The return value will be transferred to your account immediately upon confirmation of receipt for us after deducting 25 SR for the shipping company's services (we are not responsible for any delay in retrieving the items through the shipping company)
  5. it would take 30 working days to return the amount to your bank account after we receive the returned items.

You can't return/exchange the following products so please read the product description well before buying:

  • underwear

How to return/exchange

Please visit this page Click here, and submit return/exchange request and we will process and follow up your request.